Refund Policy

Thank you for considering purchasing from us. We want to make sure you are aware of our refund policy, which is as follows:

Smarters IPTV Europe Powered By Mojo Group

Refund Policy

Date: 01 Januari 2024

Thank you for choosing Smarters IPTV Europe Powered By Mojo Group. We aim to provide high-quality services and ensure your satisfaction. Please review our refund policy carefully.

1. **Refund Eligibility:**
– In accordance with EU consumer protection regulations, you have the right to request a refund within 14 days of the date of purchase.

2. **Eligible Circumstances for Refunds:**
– You are entitled to a refund if:
– The service does not meet the specifications outlined.
– Technical issues persist, and we are unable to resolve them within a reasonable timeframe.
– Unauthorized charges occurred due to a technical error.

3. **How to Request a Refund:**
– To request a refund, please contact our support team at info@smartersiptv.nl within the 14-day period. Provide your order details, reasons for the refund request, and any relevant information.

4. **Refund Process:**
– Upon receiving your refund request, we will assess its eligibility and respond within 14 days. Approved refunds will be processed through the original payment method.

5. **Non-Refundable Circumstances:**
– Refunds will not be provided for:
– Services already consumed or used within the 14-day refund period.
– Violation of our terms of service.
– Unauthorized account sharing or misuse.

6. **Cancellation Policy:**
– Users may cancel their subscription at any time. However, no refunds will be provided for the remaining unused portion of the subscription.

7. **Policy Modification:**
– We reserve the right to modify this refund policy at any time without prior notice. Users are bound by the policy in effect at the time of the refund request.

8. **Contact Information:**
– For any refund-related inquiries or concerns, please contact:
Smarters IPTV Europe
info@smartersiptv.nl
0031208202081

By using our services, you acknowledge your understanding and acceptance of this Refund Policy.

Thank you for choosing Smarters IPTV Europe Powered By Mojo Group.

If you have any questions about our refund policy, please do not hesitate to contact us.

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